星級飯店大堂英語 1_check in添加文本
[00:00.00]Lesson One Guest Comes to Register [00:30.71]第一課 請客人登記 [01:01.41]G:Hi,Im here to check in. [01:03.29]旅客:你好,我來登記入住。 [01:05.18]R:You must be Mr.Larson. [01:07.46]登記員:你一定是Larson先生吧。 [
星級飯店大堂英語 2_change money
[00:00.00]Lesson One Normal Transaction [00:24.84]第一課 正常辦理業務 [00:49.68]G:I'd like to change some money. [00:51.81]旅客:我要換一些錢。 [00:53.94]C:How much do you want to change? [00:55.77]店員:請問要換多少錢？ [00
星級飯店大堂英語 3_laundry charge
[00:00.00]Lesson One [00:23.46]第一課 [00:46.92]Guest Thinks Bill Is too High [00:48.89]客人認為費用太高 [00:50.86]C:Good afternoon,Finance Department. [00:53.80]店員:下午好，財務部。 [00:56.74]G:Hello.I have a question about my
星級飯店大堂英語 4_laundry delivery
[00:00.00]Lesson One [00:23.60]第一課 [00:47.20]Laundry's Late [00:48.82]客房衣服送晚了 [00:50.44]G:Where's my laundry [00:52.73]旅客:我的衣服洗好了嗎？ [00:55.01]It's 8:00 already and I haven't received my laundry yet. [00:57.80
星級飯店大堂英語 5_phone bill
[00:00.00]Lesson One [00:24.10]第一課 [00:48.20]Guest Thinks Was Overcharged for a Call [00:50.77]客人認為被多收了電話費 [00:53.34]G:I think there's a mistake on my phone bill. [00:55.63]旅客:我認為電話計費單搞錯了。 [00:5
星級飯店大堂英語 6_ordering a newspaper
[00:00.00]Lesson One [00:22.20]第一課 [00:44.41]General Procedure [00:46.13]一般程序 [00:47.86]G:I'd like to order an international newspaper.Is that possible? [00:50.99]旅客:我想訂一份國際報紙，行嗎？ [00:54.13]R:Yes.Which pape
星級飯店大堂英語 7_mail.mp3
[00:00.00]Lesson One [00:31.26]第一課 [01:02.51]Informing Guest of Special Mail [01:04.59]通知客人取特殊郵件 [01:06.66]R:Good morning,Mrs.Clark. [01:08.28]接待員:早上好,Clark 太太。 [01:09.90]This is Reception/the Front Desk. [01
星級飯店大堂英語 8_visitors coming
[00:00.00]Lesson One [00:22.86]第一課 [00:45.71]Announcing Visitors to Guest [00:47.74]通知有客人來訪 [00:49.76]R:Excuse me,sir,may I help you? [00:52.79]接待員:對不起，先生,我能為您做什么嗎？ [00:55.82]V:No,thank you.I'm
星級飯店大堂英語 9_sundry fee bill
[00:00.00]Cashier Calls to Remind Guest to pay His Bill [00:25.21]出納員打電話提醒客人付款 [00:50.42]C:Hello? [00:52.09]出納員:喂？ [00:53.76]C:Good morning.This is Laura Dong from the Finance Department. [00:57.23]出納員:早晨好，
星級飯店大堂英語 10_pays his rent
[00:00.00]Lesson One [00:23.39]第一課 [00:46.79]Paying By Credit Card [00:48.82]用信用卡結賬 [00:50.86]G:Hello.I've come to pay my bill. [00:53.73]旅客:您好，我來結賬。 [00:56.61]C:Okay.Just a moment please.Let me get our copy... [
星級飯店大堂英語 11_phone manner
[00:00.00]Lesson One [00:22.90]第一課 [00:45.79]Putting Caller on Hold [00:47.62]請打電話的人等候 [00:49.45]R:Reception. [00:50.89]接待員:你好，前臺。 [00:52.32]G:Is this Susan? [00:54.50]旅客:是蘇珊嗎？ [00:56.69]R:Yes it
星級飯店大堂英語 12_check out
[00:00.00]Lesson One [00:22.40]第一課 [00:44.80]General Procedure [00:46.47]一般程序 [00:48.14]G:I'd like to check out. [00:49.66]旅客:我想結賬離店。 [00:51.17]R:Have you settled bill? [00:52.79]接待員:您結賬了嗎？ [00:54.41]
星級飯店大堂英語 13_arranging a taxi
[00:00.00]Lesson One To Beijing [00:22.41]第一課 去北京 [00:44.83]G:Could I ask for your help in arranging a taxi for me tomorrow? [00:48.09]旅客:請你明天幫我安排一輛出租車好嗎？ [00:51.36]R:Certainly ...Where would you like t
星級飯店大堂英語 14_guest's complaining
[00:00.00]Lesson One [00:22.40]第一課 [00:44.80]A Burnt out Light Bulb [00:46.43]燈泡壞了 [00:48.07]G:One of my light bulbs is burnt out. [00:49.99]旅客:我的一只燈泡燒壞了。 [00:51.91]R:Which one? [00:53.34]接待員:哪只燈泡？
