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About Us - Ketcup Hosting
 

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Ketcup.com offers discount priced web hosting with high-performance, easy-to-use panel service with superior customer service.

Company History and Philosophy

The Ketcup.com was created in 2002, and our team has been in the hosting business for over 3 years, so we know what you want and how to best provide it. Our company takes care of each and every customer with exceptional service and professional one on one support on a personal level. We will provide your websites with a permanent home that you can be proud of and feel at ease with.

We are proud of the fact that our growth is largely driven by word of mouth through satisfied clients, and that this growth rate is greater than that of many companies who rely on aggressive marketing campaigns. Being 100% privately owned, we focus on our clients' needs, rather than those of shareholders.

Our DCA1 Arvin Singh Memorial advanced Network Operations Centre (NOC) is located in Washington, DC and is an essential part of our core network. The DCA1 NOC is staffed by highly experienced Systems & Network Administrators 24 hours a day, 365 days a year, and features heavy-duty UPS (uninterrupted power) and AC systems. DCA1 offers premier quality connected services.

The local network is arranged in four logical segments:

    Core - redundant Cisco 12008 GSR routers connected to the Internet and the rest of our coast-to-coast national network via multiple full-capacity 155 Mb/s OC-3cs; running the full BGP4 protocol, thus ensuring route optimization and redundancy.
    Distribution - redundant high-end Cisco Catalyst 6506 MSFC2 / Supervisor 2 master routing switches that distribute access to the physical and virtual LANs and route internal traffic.
    Access - redundantly connected Cisco Catalyst 2924XL EE switches to which all servers are connected. Each and every server gets a full 100Mb/s full duplex port to the access layer.

Our network does not use any 10Mb/s switches, or any hubs - at all. It is completely Fast Ethernet (100 Mb/s, for access) and Gigabit Ethernet (1000 Mb/s, for core and distribution) based. Both internal and external network provides multiple, redundant, paths. Each and every piece of the network is fully redundant: there is no single point of failure. The network also features a 1.9TB (terabyte) robotic tape autoloader library backup system, as well as multiple RAID-based high-volume backup units.


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